Telephone Reassurance Services

Daily check-in calls to ensure your loved one's well-being, provide companionship, and offer prompt assistance when needed.

Personalized Call Schedules
Daily Well-being Checks
Friendly & Caring Staff
Emergency Contact Support
Senior receiving a telephone reassurance call
Peace of Mind
Ensuring Daily Well-being

About Telephone Reassurance Services

Our Telephone Reassurance service is designed to provide regular, scheduled check-in calls to seniors and individuals living alone. These calls offer a friendly voice, ensure their well-being, and provide an opportunity to address any immediate concerns, promoting safety and reducing feelings of isolation.

Each service plan is customized to meet your unique requirements, with our trained staff focusing on:

Well-being & Safety

  • Daily check-in calls
  • Confirmation of health status
  • Emergency contact if needed

Medication & Reminders

  • Medication reminders during calls
  • Confirmation of medication intake
  • Reporting missed medications to family/caregivers

Companionship & Support

  • Friendly conversation and emotional support
  • Reducing feelings of loneliness and isolation
  • Providing a sense of connection and security

Available Call Options

Daily Calls

Scheduled calls every day, including weekends.

Weekday Calls

Check-ins during the work week, Monday through Friday.

Weekend Calls

Calls on Saturday and Sunday for weekend support.

Custom Schedules

Tailored calling plans to fit individual needs.

How Our Service Works

Getting started with our Personal Care Assistance Services is simple and straightforward. Here's what you can expect when you choose Ace Home Care.

1

Initial Consultation

Schedule a free consultation to discuss your needs and preferences with our care coordinator.

2

Care Plan Development

We create a personalized care plan tailored to your specific needs and schedule.

3

Caregiver Matching

We match you with a qualified caregiver based on your needs and preferences.

4

Start of Service

Begin receiving professional homemaker services with ongoing support and monitoring.

Our Quality Assurance Promise

We maintain the highest standards of service through regular quality checks, caregiver training, and client feedback.

Regular Service Reviews
Client Satisfaction Surveys
Continuous Support

Ready to Experience Our Exceptional Care?

Take the first step towards providing your loved ones with professional, compassionate care that meets their unique needs. Schedule a free consultation today.

Free Consultation
24/7 Support
Licensed Caregivers
Customized Care Plans

Schedule Your Free Consultation

Choose a convenient time for your consultation.

Frequently Asked Questions About Telephone Reassurance

Get answers to common questions about our Telephone Reassurance service.

What is Telephone Reassurance?
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Telephone Reassurance is a service where we make scheduled calls to check on the well-being of individuals, typically seniors or those living alone. It provides peace of mind, ensures they're safe, and offers a friendly voice.
Who can benefit from Telephone Reassurance?
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Seniors, individuals with disabilities, those recovering from illness, or anyone living alone who would benefit from regular check-ins to ensure their safety and well-being.
How does the Telephone Reassurance service work?
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We establish a call schedule that suits the individual's needs. Our trained staff will call at the agreed-upon times to check in, offer a friendly conversation, and ensure everything is okay. If we can't reach the person or sense something is wrong, we follow pre-arranged protocols to ensure their safety.
What happens if I don't answer the phone?
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If we don't get an answer, we'll try calling again shortly after. If we still can't reach you, we'll follow the emergency contact protocols you provided, which may include contacting a family member, friend, or emergency services.
Can I customize the call schedule?
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Yes, we offer flexible scheduling options. You can choose the time of day and frequency of calls that best suits your needs and routine.
What kind of information do you collect during the calls?
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We primarily gather information about your well-being, such as if you are feeling well, have taken your medication, and if you have any immediate needs or concerns. We maintain strict confidentiality and adhere to privacy regulations.
How do I sign up for Telephone Reassurance?
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You can contact us through our website or by phone to discuss your needs and set up the service. We'll gather some basic information and establish a call schedule.

Our Google Reviews

See what families and caregivers are saying about Ace Home Care

5.0
★★★★★
Google Reviews
GW
Gary Wirt
Local Guide • 3 months ago
★★★★★

"I am writing to formally express my appreciation for the excellent care I have received from Ace Home Care. The caregivers have consistently demonstrated professionalism, compassion, and dedication, making my experience both comfortable and reassuring."

NP
Norie Padilla
2 months ago
★★★★★

"Working here has been an amazing experience! The support and training I've received have truly helped me grow as a caregiver. I love how the team cares about both the caregivers and the clients."

AA
America Alvarado
2 weeks ago
★★★★★

"I am writing to express my sincere gratitude for the exceptional care I received during my recovery from a fall that resulted in a broken right shoulder. Your caregivers were not only skilled and attentive but also kind and compassionate."

AG
Andrea S. Gomez
1 month ago
★★★★★

"From the moment we first contacted ACE HOME CARE SERVICES, we were impressed by your responsiveness and willingness to understand my mother's unique needs. Your caregivers have been skilled, attentive, and compassionate."

JM
Joseph Molina
3 months ago
★★★★★

"I am writing to share my positive experience as a caregiver for Eduard O'Brien at Ace Home Care. The support I have received from the agency has been invaluable, and it has made my role much more rewarding."

CW
Chris Williams
2 months ago
★★★★★

"I am writing to express my sincere gratitude for the exceptional care your homemakers have provided to my father, who lives alone in Glenview. Their kindness and understanding created a warm and supportive environment."

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