Accessibility Statement

Our commitment to providing accessible care services and digital content for all users

Our Commitment to Accessibility

Ace Home Care Inc is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Physical Location Accessibility

Wheelchair Accessible

Our office location is fully wheelchair accessible with ramps and wide doorways.

Clear Signage

High-contrast signage with braille is installed throughout our facility.

Service Animals

Service animals are welcome in all areas of our facility.

Website Accessibility

Our website strives to meet WCAG 2.1 Level AA standards. Some of the specific features include:

  • Keyboard navigation support
  • Screen reader compatibility
  • Text alternatives for images
  • Adequate color contrast
  • Resizable text without loss of functionality
  • Clear headings and page structure

Accessible Documents

We provide our documents in multiple formats to ensure accessibility:

  • Large print versions available upon request
  • Digital documents compatible with screen readers
  • Braille versions of important documents available
  • Audio recordings of key information

Communication Support

Language Services

We provide translation and interpretation services for multiple languages.

Sign Language

American Sign Language (ASL) interpretation available upon request.

Alternative Formats

Information available in various formats to suit individual needs.

Feedback and Support

We welcome your feedback on the accessibility of our services and website. Please let us know if you:

Encounter Accessibility Barriers

Contact our accessibility team to report any issues:

Email Us

Need Additional Support

Call us to discuss your specific accessibility needs:

847-305-4962