Facilities Concierge Services
ACE HOME CARE INC. provides reliable, non-medical supplemental caregiving services to support your facility’s staff and improve quality of care. Whether you're facing staff shortages or rising demands, our caregivers help bridge the gap — offering a cost-effective alternative to overburdening Nursing Assistants.
We provide trusted in-facility support that helps your team focus on what they do best, while we handle the rest. From personal care and companionship to social engagement and household assistance, our team enhances residents' experience — all without disrupting their routines or comfort.
We deliver warm, consistent, and compassionate support that uplifts residents and eases the demands on your staff. With every visit, our caregivers contribute to a more comfortable, dignified, and engaging environment — for both clients and care teams. Schedule a consultation today to discover how we can help your facility thrive.
What Is Concierge Service?
At Ace Home Care, we provide professional concierge services for seniors designed to support assisted living and long-term care facilities across Illinois. Our goal is to supplement your existing staff with compassionate, non-medical caregivers who can enhance the quality of life for your residents without straining your clinical resources.
Our senior concierge services include one-on-one personal care, social engagement, and light household help—all tailored to ease the workload of facility staff and improve daily routines for residents. Whether your team needs help with companionship, grooming support, or even a concierge shopping service, our caregivers are ready to step in with skill and heart.
Who Needs Concierge Services?
Our facilities concierge services are ideal for nursing homes, rehab centers, senior communities, and long-term care facilities that need extra support without the overhead of full-time clinical staff.
You might consider this service if your facility:
- Faces staffing shortages or rising patient demand
- Wants to prevent caregiver burnout among Nursing Assistants
- Needs help with non-medical tasks that fall outside of CNA roles
- Wants to offer a more personalized, premium experience for residents
- Requires dependable help with daily tasks, without disrupting routines
- Seeks an affordable, flexible solution for resident engagement and light support
Our team fills the gap—so your staff can focus on clinical priorities while residents enjoy consistent, caring companionship.
What’s Included in Concierge Services
Our healthcare concierge service delivers hands-on, in-facility assistance that enhances both comfort and dignity. Services are tailored per facility and resident, and may include:
- Morning and bedtime routines
- Grooming and hygiene assistance
- Dressing and personal organization
- Concierge shopping service and personal errands
- Meal companionship and light snack prep
- Mobility support and activity encouragement
- Games, reading, socialization, and quiet presence
- Emotional reassurance and friendly conversation
We adapt to your facility’s unique rhythm, working alongside staff to improve residents’ well-being without interfering with established care workflows.
Benefits of Facilities Concierge Services
Our senior concierge services benefit both your team and your residents in lasting ways. By providing consistent, non-medical support, we improve the overall atmosphere of your facility and reduce pressure on clinical caregivers.
Benefits include:
- Less burnout for staff — CNAs and nurses can focus on their core tasks
- More attention for residents — Companions provide one-on-one time
- Improved morale and wellness — Residents feel more seen and engaged
- Higher family satisfaction — Loved ones value consistent emotional care
- Affordable staffing alternative — A flexible model for better operations
- Peace of mind for administrators — Reliable support without high overhead
This is how we make affordable home care services in Illinois work for facilities—not just individual families.
Why Choose Ace Home Care
Ace Home Care brings reliability, warmth, and professionalism to every partnership. As a trusted name in affordable home care services in Illinois, we’re proud to offer concierge solutions that strengthen both your care team and your residents’ daily experiences.
Facilities choose us because we’re flexible, responsive, and deeply respectful of your environment. Our caregivers are trained not only in care, but in connection. We understand how to blend seamlessly into your team, provide compassionate attention to each resident, and uphold the routines and culture of your facility.
When you need extra hands—and full hearts—we’re here to help. Contact Ace Home Care today to schedule a free consultation and learn how our facility concierge services can elevate your care environment.
Our Comprehensive Services
ACE HOME CARE INC. provides non-medical supplemental caregiving services for facilities to care safely for their clients. Our services are the economical alternative to the current increasing needs of Nursing Assistants providing non-medical care for clients.
Each service plan is customized to meet the unique needs of your facility and residents, with our dedicated team focusing on:
Personal Care & Support
- Morning & Bedtime Care
- Assistance with Grooming and Hygiene
- Clothing Selection & Dressing Assistance
- Assist with Walking and Range of Motion
- Monitor Diet, Eating & Nutrition
Social Engagement
- Companionship & Conversation
- Reminisce About the Past
- Visit Neighbors & Friends
- Play Mind Stimulating Games
- Participate in Crafts & Games
Appointments & Outings
- Medication & Appointment Reminders
- Escort to Appointments, Lunch or Dinner
- Plan Visits, Outings, & Trips
- Attend Religious Services
- Attend Plays & Club Meetings
Household Management
- Organize Mail, Bills & Letters
- Letter Writing & Correspondence
- Maintain Client Calendar
- Change Linens & Make Beds
- Care of Plants
How Our Facilities Concierge Service Works
Getting started with our Facilities Concierge Service is simple and straightforward. Here's what you can expect when you choose ACE HOME CARE INC. for your facility's supplemental caregiving needs.
Facility Consultation
Schedule a meeting to discuss your facility's specific caregiving needs and resident requirements.
Service Plan Development
We create a customized care plan tailored to your facility's specific needs and resident requirements.
Caregiver Assignment
We assign carefully screened, trained and qualified caregivers based on your facility's needs.
Ongoing Service
Begin receiving professional concierge services with seamless integration into your facility's operations.
The ACE HOME CARE Difference
All of our Caregivers are carefully screened, trained, bonded, insured, and supervised to ensure the highest quality of care for your residents.
Ready to Experience Our Exceptional Care?
Take the first step towards providing your loved ones with professional, compassionate care that meets their unique needs. Schedule a free consultation today.
Schedule Your Free Consultation
Choose a convenient time for your consultation.
Frequently Asked Questions About Concierge Services
Get answers to common questions about our Concierge service.
Our Google Reviews
See what families and caregivers are saying about Ace Home Care
"I am writing to formally express my appreciation for the excellent care I have received from Ace Home Care. The caregivers have consistently demonstrated professionalism, compassion, and dedication, making my experience both comfortable and reassuring."
"Working here has been an amazing experience! The support and training I've received have truly helped me grow as a caregiver. I love how the team cares about both the caregivers and the clients."
"I am writing to express my sincere gratitude for the exceptional care I received during my recovery from a fall that resulted in a broken right shoulder. Your caregivers were not only skilled and attentive but also kind and compassionate."
"From the moment we first contacted ACE HOME CARE SERVICES, we were impressed by your responsiveness and willingness to understand my mother's unique needs. Your caregivers have been skilled, attentive, and compassionate."
"I am writing to share my positive experience as a caregiver for Eduard O'Brien at Ace Home Care. The support I have received from the agency has been invaluable, and it has made my role much more rewarding."
"I am writing to express my sincere gratitude for the exceptional care your homemakers have provided to my father, who lives alone in Glenview. Their kindness and understanding created a warm and supportive environment."